Tag Archives: team

Surviving The Pandemic Together. Words of Encouragement (18): *Encourage your encouragers*

In the UK, as in many other parts of the world, we ‘clap for our carers’ to acknowledge and celebrate the efforts of our National Health Service. It is heartening to see (and hear). I really do hope it is an encouragement to stay strong and to keep on going.
The people around us, as we can clearly see, aren’t invincible. They need support and encouragement, especially those on the front lines who are doing so much for each and every one of us. A collective well done for showing your / our support!
For those of you who like to watch or play team sports, doesn’t the cheer of a crowd spur on the players, and give them that bit of a boost? When you are enduring any challenge, it makes such a difference to know that you are surrounded by a ‘great cloud of witnesses’ who have gone before you or who are cheering you on (and yes I meant ‘cloud’ and now ‘crowd’ – Hebrews 12:1 😉 ).
Similarly in your life, there will be people doing things to strengthen, encourage and help you. Maybe it’s someone in your family who speaks to you and listens to your concerns, whether in person or on the phone. Maybe it is a friend who is always there for you. Maybe it is your child who draws pictures of rainbows to put in the window to cheer you and other people up. Maybe it is someone who brings you food and leaves it at your door, or someone who prays for you, gives you advice and guidance, or helps and supports you in some way. Just as you need them, remember that they too are only human, and ‘cheer them on’ to keep going, even if it is in seemingly small ways. It all makes a difference. Listen to your spouse who has taken time to hear your concerns. Tell your child how much of a difference they are making to you with their little offerings. Let your neighbour know just how much they are valued and how them bringing you food is a great thing in your life and that they are making a difference. Those you lean on may not have support in their own lives, so as we cheer on the NHS, and other health services, food delivery drivers, shop workers, and so on, around the world, let us also cheer on those closest to us. Every little helps. ❤ P.S. You’re doing great, keep going strong! 🙂

persons hands with rainbow colors
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Communicate like a diplomat to avoid the proverbial iceberg!

So, you see, I’m in this situation at work, and perhaps you have experienced similar situations yourself, where I’m working in collaboration to take forward an innovative idea (or at least innovative for a technically slow moving local authority). Basically, this involves creating our first ever company podcast for internal communications. It’s a great idea, and the people involved are energised, and I’m one of the key people in this work. However, the person whose idea it was is about to hit an iceberg, and his team are afraid to tell him that, so diplomatically I have to politely (and perhaps quietly) sound the alarm bells. The draft intro to the podcast (can you call it a draft if it relates to audio? I’m not sure 🙂 ) is, let’s just say, not to everyone’s tastes, it is probably not to most people’s tastes, certainly not to the tastes of Senior Management, and it is at odds with the company culture. My colleagues have thanked me for politely expressing written feedback when requested, and I made sure to remember that I am giving the feedback to a person, and as such, open and close with positives, and be constructive in any observations that may seem to take the form of ‘criticism’. Privately other members of the team have thanked me for the feedback which they felt was ‘spot on’, which they themselves are too afraid and reluctant to give to avoid the repercussions that might ensue. However, the greater risk of avoiding the issue for fear of offending someone and experiencing an uncomfortable team dynamic is that by not raising those alarm bells, you allow that person to steer their way straight into an iceberg and face criticism and ridicule from a far larger group of people once it is ‘out there’.

So what can we do? I think it’s important to remember that we all have blindspots, and we all need to look out for each other. We do need to ring that alarm bell when we see the iceberg approaching, but in a work environment, we sometimes need to ring the alarm bell politely, quietly and diplomatically for it to be effective, as ludicrous as this analogy might sound.

While other colleagues may know, and say to you that so and so’s idea or execution of that idea is terrible, and all are too afraid to say anything, you can’t let them hit the rocks. Be diplomatic, be kind, and be sensitive. Try to understand both your and their communication styles and take time to consider how to address these issues, while providing suggestions of an alternative approach. This may take time, but don’t give up, and ‘listen’ to what is not being said, as well as what is (a person’s tone, body language and ‘vibe’ can say a lot so take it on board but without jumping to conclusions) and pay attention to how things are affecting the team dynamic, and know when to take a step back.

Easier said than done, right? I know, but at the end of the day the diplomat in you might just save your colleague, team and team’s reputation from crashing into an iceberg and sinking into the bottom of the sea!

woman wearing purple shirt overlooking at body of water and snow covered field
Photo by Stefan Stefancik on Pexels.com